Contact LoveInPix

Need help with a custom pet portrait, photo upload, memorial order, shipping question, or personalized gift request? We’re here to help before and after your order.

Get in Touch

Email Us

loveinpix.official@gmail.com

Response Time

Within 24 Hours

Hours

Mon-Fri: 9am - 5pm EST

Note: For photo questions, please include your pet's name and attach the photo if possible (or reply to your order confirmation email).

Photo Guide

Learn what kind of pet photo works best for a custom pixel pet portrait.

Shipping Questions

Check delivery timing, shipping details, and common order support questions.

How It Works

See how LoveInPix turns your pet photo into personalized pixel art.

Read Full Description

Contact LoveInPix

If you have any questions about your order, shipping, photo requirements, or product options, we’re here to help.

You can contact LoveInPix for support before or after placing an order. We’re happy to help with custom pet portraits, memorial orders, gifting questions, and general store support.

Before You Contact Us

You may find a quick answer on these pages first:

Order Support

If you’re contacting us about an existing order, please include your order number and a short description of the issue so we can help more quickly.

Photo and Customisation Questions

If you’re unsure whether your pet photo is suitable, or if you have a special request for your portrait, feel free to contact us before ordering.

Response Time

We aim to respond as quickly as possible during normal business periods. Response times may be slightly longer during holidays or high-order seasons.